Shipping policy

Shipping Policy — Vaynatics

Last Updated: June 2026

At Vaynatics, we are committed to providing reliable worldwide shipping for our customers. Please review this Shipping Policy carefully before placing an order.

By placing an order with Vaynatics, you agree to the terms outlined below.

1. Order Processing

Orders are generally processed within one (1) to five (5) business days after successful payment authorization.

Processing times may vary due to:

  • Product demand;

  • Inventory availability;

  • Order verification requirements;

  • Holidays;

  • Promotional events;

  • Operational delays.

Order processing time is separate from shipping and delivery time.

2. Shipping Destinations

Vaynatics ships to most countries worldwide where shipping services are available.

Certain locations may be restricted due to:

  • Carrier limitations;

  • Customs restrictions;

  • Government regulations;

  • Service availability.

We reserve the right to refuse shipment to any destination where fulfillment is not reasonably possible.

3. Estimated Delivery Times

Estimated delivery times are provided for convenience only and are not guaranteed.

Typical delivery estimates:

Canada:
5–12 Business Days

United States:
5–12 Business Days

International:
7–21 Business Days

Actual delivery times may vary based on destination, customs processing, carrier performance, weather conditions, and other factors beyond our control.

4. Shipping Delays

Delivery estimates are not guaranteed.

Vaynatics is not responsible for shipping delays caused by:

  • Customs inspections;

  • Carrier disruptions;

  • Weather conditions;

  • Natural disasters;

  • Government actions;

  • Labor disruptions;

  • International transportation issues;

  • Force majeure events;

  • Incorrect customer information.

5. Tracking Information

Tracking information may be provided once an order has been shipped.

Customers are responsible for monitoring tracking updates provided by the shipping carrier.

Tracking updates may take several business days to become visible after shipment creation.

Not all shipping methods or destinations support tracking.

6. Customer Shipping Information

Customers are responsible for providing accurate:

  • Shipping addresses;

  • Contact information;

  • Delivery instructions.

Vaynatics is not responsible for losses, delays, failed deliveries, or additional costs resulting from inaccurate customer-provided information.

Orders returned due to incorrect shipping information may require additional shipping fees before reshipment.

7. Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, responsibility for delivery is shared with the carrier.

While we will make reasonable efforts to assist customers with delivery issues, Vaynatics cannot guarantee carrier performance.

We are not responsible for:

  • Carrier delivery failures;

  • Shipping delays;

  • Stolen packages after confirmed delivery;

  • Packages lost due to incorrect customer information.

Customers may be required to work directly with the shipping carrier regarding delivery investigations or claims.

8. Customs, Duties, Taxes, and Import Fees

International shipments may be subject to:

  • Customs duties;

  • Import taxes;

  • Brokerage fees;

  • VAT;

  • Government charges;

  • Other local fees.

These charges are determined by local authorities and are the responsibility of the customer.

Vaynatics does not control customs policies and is not responsible for customs delays or import-related charges.

9. Split Shipments

Orders containing multiple products may be shipped separately.

Split shipments may occur due to:

  • Inventory location;

  • Warehouse availability;

  • Shipping optimization;

  • Product availability.

Customers may receive multiple tracking numbers for a single order.

10. Shipping Protection

Where shipping protection or package protection is offered at checkout, separate terms and conditions may apply.

Customers should review any applicable protection terms before purchase.

11. Refused Deliveries

Orders refused by the customer may be subject to:

  • Return shipping charges;

  • Carrier fees;

  • Customs charges;

  • Restocking fees where applicable.

Any refund issued may be reduced by costs incurred during the shipping and return process.

Original shipping fees are generally non-refundable.

12. VIP Membership Shipping Benefits

VIP Membership benefits may include:

  • Free shipping on eligible orders;

  • Promotional shipping offers;

  • Priority handling opportunities.

Shipping benefits may vary based on:

  • Destination;

  • Product availability;

  • Carrier limitations;

  • Promotional conditions.

VIP shipping benefits are not guaranteed and may be modified, restricted, suspended, or discontinued at any time.

13. Fraud Prevention and Order Verification

To protect customers and prevent fraud, Vaynatics reserves the right to:

  • Delay shipment;

  • Request identity verification;

  • Request address verification;

  • Hold orders for review;

  • Cancel suspicious transactions;

  • Refuse fulfillment.

Orders flagged for fraud prevention review may experience processing delays.

14. Contact Information

Business Name:
Revealit Studios

Brand:
Vaynatics

Business Owner:
Obed Pierre-Louis

Support Email:
support@vaynatics.com

Website:
www.vaynatics.com

Vaynatics is operated by Revealit Studios.